FixMyWhip Terms of Service

Last updated: 10 July 2025


1. ACCEPTANCE OF TERMS

By accessing or purchasing any FixMyWhip product ("Scanner") or installing the FixMyWhip mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Scanner or App.

2. ELIGIBILITY

You must be at least 18 years old and capable of forming a binding contract to purchase or use FixMyWhip.

3. PRODUCT DESCRIPTION

The Scanner is an OBD-II interface that streams vehicle data to the App. The App analyzes that data and displays diagnostic information using publicly available manufacturer service bulletins and other sources. FixMyWhip is not a replacement for a licensed mechanic.

4. ORDERS AND PAYMENT

All prices are shown in U.S. dollars. By clicking "Pre-Order" you authorize us to charge your chosen payment method for the amount displayed, including any taxes or shipping fees.

5. SHIPPING AND DELIVERY

Pre-orders placed at the launch price are expected to ship in December 2025. Dates are estimates; delays caused by suppliers, customs, or carriers are outside our control. Title and risk of loss pass to you upon our delivery to the carrier.

6. 30-DAY MONEY-BACK GUARANTEE

Within 30 calendar days of delivery, you may return one (1) undamaged Scanner for a full refund of the purchase price. Contact support@fixmywhip.com for an RMA. Shipping costs are non-refundable.

7. OPTIONAL PAID SUBSCRIPTION

A paid subscription for additional App features may be offered in the future.

You will still be able to use the Scanner for essential tasks without an active subscription, including (at a minimum):

  • Pairing the Scanner with your vehicle and the mobile App
  • Reading standard OBD-II trouble codes

8. USE OF THE SCANNER AND APP

Use FixMyWhip only on vehicles you own or have permission to service. You are solely responsible for any maintenance or repairs performed based on FixMyWhip data.

9. DATA AND PRIVACY

Diagnostic data is stored locally on your device and, if you create an account, may be synced to our servers. Our Privacy Policy explains how we collect and use personal information.

10. INTELLECTUAL PROPERTY

All content, trademarks, and software are the property of FixMyWhip Inc. You may not copy, reverse-engineer, or resell any part of the Scanner or App.

11. PROHIBITED USES

You may not use FixMyWhip to violate any law, interfere with vehicle safety systems, or perform unauthorized emissions tampering.

12. DISCLAIMER OF WARRANTIES

THE SCANNER AND APP ARE PROVIDED "AS IS" AND "AS AVAILABLE." FIXMYWHIP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIXMYWHIP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR VEHICLE DAMAGE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SCANNER OR APP.

14. INDEMNIFICATION

You agree to indemnify and hold harmless FixMyWhip Inc. from any claim or demand arising out of your misuse of the Scanner or App or your violation of these Terms.

15. CHANGES TO TERMS

We may update these Terms at any time by posting a revised version on our website. Continued use of the Scanner or App after changes take effect constitutes acceptance of the new Terms.

16. GOVERNING LAW

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-law principles. Any dispute shall be resolved in the state or federal courts located in Miami, Florida.

17. CONTACT

Whip Labs LLC
Email: support@fixmywhip.com